Tekron 10 year product warranty
Tekron International Ltd (Tekron) warrants for a period of TEN years from the date of shipment that each Product supplied shall be free of defects in material and workmanship. During this period, if the customer experiences difficulty with a product and is unable to resolve the problem by phone with Tekron Technical Support, a Return Material Authorisation (RMA) will be issued. Following receipt of an RMA number, the customer is responsible for returning the product to Tekron, freight prepaid. Tekron, upon verification of warranty will, at its option, repair or replace the product in question and return it to the customer, freight prepaid. No services are handled at the customer’s site under this warranty.
Tekron shall have no obligation to make repairs, or to cause replacement required through normal wear and tear or necessitated in whole or in part by catastrophe, fault or negligence of the user, improper or unauthorised use of the Product, or use of the Product in such a manner for which it was not designed, or by causes external to the Product, such as, but not limited to, power or failure of building services.
A product will not be warranted if it is an accessory not carrying the Tekron brand name. In this case, warranties are limited to the warranty provided by the original manufacturer of the accessory. Examples of such products and accessories are antennas, cables, etc.
There are no understandings, agreements, representations or warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, other than those specifically set out above or by any existing contract between the parties. Any such contract states the entire obligation of Tekron. The contents of this document shall not become part of or modify any prior or existing agreement, commitment or relationship.
The information, recommendation, description and safety notations in this or other documents supplied by Tekron are based on general industry experience and judgement with respect to such hardware and software. THIS INFORMATION SHOULD NOT BE CONSIDERED TO BE ALL INCLUSIVE OR COVERING ALL CONTINGENCIES. NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE INFORMATION, RECOMMENDATIONS, DESCRIPTIONS AND SAFETY NOTATIONS CONTAINED HEREBYAND IN HARDWARE AND SOFTWARE SPECIFICATION DOCUMENTATION, OR INSTRUCTIONS SUPPLIED BY TEKRON. In no event will Tekron be responsible to the user in contract, in tort (including negligence), strict liability or otherwise for any special, indirect, incidental or consequential damage or loss of equipment, plant or power system, cost of capital, loss of profits or revenues, cost of replacement power, additional expenses in the use of existing software, hardware, equipment or facilities, or claims against the user by its employees or customers resulting from the use of the information, recommendations, descriptions and safety notations supplied by Tekron. Tekron liability is limited (at its election) to (1) refund of buyer’s purchase price for such affected products (without interest); (2) repair of such products, or (3) replacement of such products, provided however, that the buyer follows the procedures set forth herein.
Warranty claims must be received by Tekron within the applicable warranty period. A replaced product, or part thereof, shall become the property of Tekron and shall be returned to Tekron at the Purchaser’s expense.
A return material authorisation number issued by Tekron must accompany all return material.